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CUSTOMERS
Top management within the company ensures that customer needs and expectations are determined and converted into specific requirements aimed at achieving complete customer satisfaction.
Both the interests of the Client and the end users are taken into consideration when determining client requirements.
Western Building Systems has established a documented procedure to ensure that all customer requirements are determined and checked prior to submission of quotations/tenders or receipt of orders. This procedure also includes the mechanisms for receiving amendments to customer orders.
The needs of customers in respect to product and service availability, delivery and post-delivery support (maintenance, warranty, recycling, disposal obligations etc) are fully considered against their stated requirements, as well as all current regulatory and legal requirements that apply to the provision of these products and services.
The company reviews customer’s requirements and determines any additional requirements for each project.
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Our Clients
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Recognition
Our focus on delivering high quality products to our customer has achieved national accolades for the company |
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Gold Shield
As a member, this ensures that park homes registered under the warranty benefit from full structural cover for a ten year period |
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Satisfaction
Our expert staff will be delighted to sit down and steer your thinking to ensure you get the right design and a building constructed to your specification and to the highest quality |
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